What are the responsibilities and job description for the Employee Relations Manager position at American Veterinary Group?
Description
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
What does it take to be a successful at AVG? You are fast-paced, highly motivated, and people centered. You thrive in a fast-paced work environment. You appreciate autonomy and you have an impeccable attention to detail and organization. You have a certain intuition about people and love to learn what makes people tick. You drive world-class employee experiences throughout the employee life cycle. You continually evaluate processes to find opportunities for improvement. You build trust and rapport with business partners. If this sounds like you, then we'd love to hear from you!
We are seeking an Employee Relations Manager to oversee the day-to-day management of employee relations programs and initiatives. This role is vital in ensuring that all employees feel supported, valued, and engaged while maintaining compliance with company policies, employment laws, employee engagement and retention.
Key Responsibilities
- Oversees a team of Employee Relations Specialists who provide guidance, recommendations and interventions for problem resolution to leaders, employees and teams. Consults on issues such as performance, behavior, FMLA or Reasonable Accommodations.
- Ensures compliance across all states to minimize legal risk with effective follow through and resolution.
- Trains leaders on performance differentiation best practices to optimize employee performance.
- Helps find the root cause of turnover and implements programs to support retention strategies. Analyzes exit interviews and new hire survey trends and metrics to develop solutions, programs and policies to engage and retain a high-quality workforce.
- Partners with HR leadership to design and implement new approaches to effect continual improvements in business objectives, productivity, and development of HR.
- Builds a reputation as a credible HR team member and demonstrates the highest level of integrity and ethics.
- Stay current on trends in employee relations and legal developments, ensuring proactive policy updates and employee communication.
- Travel may be required.
- Other duties as assigned.
Skills, Knowledge and Expertise
- Bachelor’s degree in Human Resources, Business Administration, or related field (preferred). Master’s degree is a plus.
- 5-7 years of experience in employee relations or HR management, with at least 4 years in a leadership role.
- Experience working for a company with a large employee base in multiple states.
- Strong knowledge of labor laws, employment regulations, and best practices in employee relations.
- Exceptional interpersonal, communication, and conflict resolution skills.
- Proven ability to handle sensitive employee issues with discretion and professionalism.
- Ability to work collaboratively with cross-functional teams and senior leadership.
- A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team.
- Experience working high growth companies preferred.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.
- Hybrid in Tampa area preferred.
Benefits
- Opportunity for career advancement as AVG continues to grow and expand clinic locations throughout the country
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
- Bonus potential based on performance
