What are the responsibilities and job description for the Senior Manager - Digital Engineering position at American Water Resources LLC?
Job Description
Job Description
Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.7 million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water / gas / electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water / gas / electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and / or harassment.
We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. Our benefits include but are not limited to : healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Certain roles have the opportunity to earn generous commissions or performance-based bonuses, ensuring your hard work and success are recognized and rewarded.
Position Summary
As a Senior Manager, Digital Engineering, this role will be crucial in overseeing the successful delivery of digital initiatives within the organization. The primary purpose of this role is to ensure the seamless integration of various business processes, systems, and technologies to optimize efficiency, enhance agility, and drive innovation across the enterprise. By leading a team of developers and specialists and collaborating closely with business stakeholders, IT teams, and external vendors, this role will help define eCommerce strategies, manage project execution, and deliver solutions that meet business requirements and objectives.
This position is based in our Chicagoland office in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) presence is required. Business needs may also require in office time and M & F when needed.
Responsibilities Include But Are Not Limited To :
- Lead and inspire the digital engineering team, engage with the business and identify new functionality, develop compelling business cases, prioritize projects, and develop plans that maximize return on investment for the company.
- Develop and lead a collaborative and Agile software development approach delivering high velocity, with ROI in quarters while maintaining a strong focus on solution configurability, quality, and scalability.
- Identify emerging technology trends, especially in SaaS solutions, cloud computing, automation and DevOps and ensure the company is leveraging them when appropriate to increase efficiency, reduce costs, and drive value.
- Be an execution leader driving business outcome with a combination of in-house team and outsourced services, both onshore and offshore.
- Be a thought leader and define solutions for the Digital team.
- Collaborate with the Product and Business teams to deliver customer journeys on our eCommerce platforms supported by our digital teams.
- Represent digital team and collaborate with other IT teams for resource planning, project planning, prioritization activities.
- Provide Technical and Quality governance of deliverables from the team.
- Define and maintain best practices and framework related to digital in collaboration with Enterprise Architecture.
- Foster a culture of transparency and a sense of purpose among the team, challenging old paradigms while creating clear accountabilities and performance metrics
We're Excited If This Is You
Experience And Qualifications For This Role
Computer Skills Needed to Perform the Job
Education
Certificates, Licenses, Registrations (Indicate Preferred or Required)
We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $140,000 - $190,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.
Our benefits include but are not limited to : healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.
Join our SUPER Team and Enjoy Amazing Benefits!
Competencies
Salary : $140,000 - $190,000
