What are the responsibilities and job description for the Senior Software Engineer - Digital and Web position at American Water Resources LLC?
Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.7 million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.
As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.The Senior Software Engineer will contribute to the ongoing development efforts and new initiatives; guide and mentor the development teams, including internal and external team members; and contribute to the ongoing evolution of the existing portfolio of applications and services. This role will also design, develop, modify, implement, and support software components anywhere in the software stack and determine root cause for complex software issues and develop efficient, long-term technical solutions, all while working in close partnership with cross-functional teams and management.
This Hybrid role is based in our Naperville, IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.
- Develop and Code in a full-stack arena using - React, Next.js, Node.js, GraphQL Collaborating with cross-functional teams, including designers, front-end developers, and product managers, to gather and refine requirements, ensuring alignment with overall business goals.
- Develop software solutions by identifying user requirements, conferring with users and business processes.
- Document and demonstrate solutions by producing documentation, flowcharts, layouts.
- Use a TDD approach of development.
- Implement tracking for websites using GA tags.
- Participate in the prioritization process to bring hidden technical needs to the roadmap.
- Minimum of 6 years of experience with responsive design, cross-browser compatibility, and building mobile-responsive applications.
- Minimum of 6 years of designing and developing complex eCommerce websites in a fast-paced Digital team environment.
- Solid understanding of web application development principles, design patterns (e.g., component-based architecture), and best practices.
- Build new features and maintain existing projects using Next.js / React, GraphQL, Node.js, and MongoDB.
- Have a good understanding of containerization concepts (e.g., Docker or Kubernetes).
- Have a good understanding of various integration patterns, REST protocols, WebSockets, and familiar with XML, JSON & YAML.
- Experience with CSS Frameworks such as Tailwind, Bootstrap, or custom SCSS.
- Experience with analytics tools such as Google Analytics and Google Webmaster Tools.
- Experience with on-site SEO: metadata, header elements, robots file, sitemaps, etc.
- Experience working in subscription and/or E-commerce companies a plus.
- Proficiency in Microsoft Office (required).
- Proficiency in Workday or Financial Reporting systems (preferred; can train).
- Proficiency in Looker, or other data analytic platforms (preferred; can train).
Bachelor’s degree in computer science, MIS, or equivalent work experience (required).
We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $117,500 - $155,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.
Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.
- Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
- Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
- 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
- Defined Contribution Arrangement: 5.25% of employee annual income contributed to your retirement plan, yearly up to 7,875 dollars.
- Generous Paid Time Off: Take the time you need to recharge and relax.
- Education Assistance Program: Invest in your growth and development with our support.
- FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
- Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
- Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have desired effect.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Drives Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Salary : $117,500 - $155,000
