Demo

Crew Leader

American Water
Scranton, PA Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/8/2025
Requisition ID: 107768

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.


As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.


American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

To perform a variety of tasks in supervising and participating in the locating, laying, repairing and extending underground water mains and distribution pipes.

Key Accountabilities

  • Perform a variety of tasks in supervising and participating in the locating, laying, repairing and extending water mains and services in the distributing system.
  • Direct activities of the M/C Utility person, Backhoe Operators and Dump Truck drivers as a crew. Locate and mark company facilities associated with PA One Call System (includes overseeing and performing function)
  • Set up or direct the set-up of barricades and place safety lights around work site to protect workers from street traffic.
  • Operate valves and fire hydrants.
  • Complete all necessary forms, sketches and field notes and be knowledgeable of usage of maps and records.
  • Investigate complaints and determine corrective action per company procedures.
  • Any other duties assigned by supervisors.

Knowledge/Skills

MINIMUM
Job Knowledge:
  • General knowledge of water hydraulics and distribution system repair and maintenance practices.
  • Familiarity with Penn DOT publications for setting up traffic control.
  • Familiarity with proper completion of Company forms.
  • Knowledge of maintenance procedures for a variety of hand tools.

MINIMUM (continued)
Skills and Abilities:
  • Ability to tap into pressurized mains.
  • Skillful use of hand tools.
  • Valid PA Drivers License
  • Available for 24/7 callout and carryover time.

PREFERRED
Job Knowledge:
  • Working knowledge of Wilkes-Barre/Scranton distribution system components.
Skills & Abilities:
  • Ability to tap large water mains.
  • Abilities to like stop water mains.
Education
  • DEP Distribution License
  • Crew Leader training course

Experience/Education

Minimum: Competent person certified.
Preferred: Demonstrate leadership abilities to run crews.
Minimum: Vocational education, apprentice training, on the job training. High School Diploma or equivalent. Ability to understand instructions, safety rules, maps, diagrams, etc. Perform basic math.
Preferred: DEP Distribution License ,Crew Leader training course.

Travel Requirements

Environmental Conditions

Both: Inside and Outside. A job is considered "both" if the activities occur inside or outside in approximately equal amounts. Wet and Humid: Wet: Contact with water or other liquids. Humid: Atmospheric conditions with moisture content sufficiently high to cause marked bodily discomfort. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction: Hazards: Situations in which the individual is exposed to the definite risk of bodily injury

Competencies

Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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