What are the responsibilities and job description for the OPERATIONS MANAGER position at American Water?
Requisition ID :
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Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are
Beautifully Different
We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE : AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Waters 6,500 talented professionals leverage their significant expertise and the companys national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barrons 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agencys WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
West Virginia American Water
is seeking a leader in the utility space to join our team in
Charleston, WV.
Operations Manager
will be over our distribution and commercial efforts and will oversee the day-to-day functions of these business areas. In this role, you will be responsible for controlling budgets, developing a workforce, tracking metrics and control measures and more. _
Primary Role
Responsible for managing the development, management, and operation of the facilities and personnel of the Company engaged in the functional area of Production for water and / or wastewater operations. / _
Key Accountabilities
Prepare and control regional construction, operations, and maintenance within established budget limitations. (10%)
Direct the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
Develop and direct cost effective solutions to meet customers expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%)
Implement effective reporting processes.
Provide analysis and support to Production Manager with information required for various reports, budgets, and business plans. (10%)
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)
Support Directors and local operational managers in ensuring effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce.
Support the Business Development function in the operational analysis pricing in both the regulated and non-regulated markets. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%) _
Knowledge / Skills
Knowledge of the regulated water / wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water / wastewater business.
Knowledge of company policies and procedures. _
Experience / Education
Bachelors Degree in operational discipline, management, or related technical discipline or equivalent experience.
7-10 years managing operational areas and operating units, and managing and meeting performance targets. _
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants
based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
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Davenport, IA
Full Time