What are the responsibilities and job description for the Full Time Bank Teller position at Americana Community Bank?
Americana Community Bank is looking for a Full Time Teller (35-40 hours / week) to join our Sleepy Eye team. The Teller acts as a liaison between the customer and the bank for the purpose of developing a good relationship, handles all customer transactions, and assist customers with any requests or questions they may have in person, over the phone and email. We are looking for someone motivated, detail oriented, flexible and outgoing with excellent technology skills. Availability must include 1-2 Saturdays per month by rotation.
Job Purpose:
- Process all customer transactions accurately and effectively. This includes, but is not limited to, processing deposits, withdrawals, loan payments, check cashing, bond redemption, selling official checks and coin processing along with balancing your drawer daily, processing exceptions, and complying with set cash limits.
- Process all vault transactions including balancing, ATM preparation and balancing, and shipment orders/deposits.
- Process all customer requests in a timely manner in person or via telephone, to include, but not limited to: wire transfers, telephone transfers, gift card sales, check orders, stop payments, debit card troubleshooting, debit card limit changes, debit card disputes, Online Banking enrollment, Online Banking troubleshooting, safe deposit box access and customer research requests.
- Monitor customer’s accounts & reports for risk and follow-up appropriately. This includes, but not limited to, preparing CTRs, reporting suspicious activity, recovering overdraft debt and monitoring claims of forgery.
- Complete all the Internal Control audit functions timely according to the branch Internal Control Chart. Follow all Security Operating Procedures.
- Participate in branch community volunteer events.
- Attendance is an essential function of this position.
Skills/Qualifications:
Technology Skills, Customer Service, Attention to Detail, General Math Skills, Verbal Communication, Integrity, Selling to Customer Needs, People Skills, Financial Skills, Financial Software, Thoroughness, Documentation Skills
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
- Volunteer time off
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What about the role excites you and motivated you to apply? Please describe your interest in working with us.
Experience:
- Cash Handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
Ability to Relocate:
- Sleepy Eye, MN 56085: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19