What are the responsibilities and job description for the Administrative Assistant position at AMERICANA INSURANCE?
We are looking for a bilingual Administrative Assistant/Receptionist to become part of our family-owned agency. The goal is to build up strong positive relationships, to ensure growth attainment and increase our firm's reputation.
Qualifications
- High School Diploma or GED
- Bilingual (English and Spanish)
- Proficient in navigating multiple computer programs while providing a perfect consumer experience
- Available to work full time ( Monday - Friday 9:00 AM - 5:00 PM)
- Excellent level of personal organization skills with superior telephone etiquette and verbal/written communication skills
- Must exhibit confidence and model high level of professionalism and integrity
Responsibilities
- Manage all aspects of client's insurance needs (policy changes, renewals, payments, billing questions, COIs, etc.)
- Review expiring policies and re-market the policy if necessary
- Develop and maintain relationships with clients and insurance company representatives
- Explain coverage's and types of policies, be able to suggest specific coverage enhancements and resolve customer inquires
- Gather information from clients and prepare applications for submission to insurance carriers
- Prepare proposals and insurance summaries based on client's needs
- Support the processes of new business, rewrites, endorsements, cancellations and renewals
Job Type: Full-time
Pay: $27,000.00 - $55,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Miami, FL 33176 (Required)
Ability to Relocate:
- Miami, FL 33176: Relocate before starting work (Required)
Work Location: In person
Salary : $27,000 - $55,000