What are the responsibilities and job description for the Order Fulfillment Specialist position at Americannmade?
Sales Support Associate Role
As a Sales Support Associate at Americannmade, you will be responsible for supporting the sales team, ensuring seamless operations, and delivering exceptional customer experiences. Key responsibilities include acting as a liaison between departments, supporting sales activities, coordinating order fulfillment, and providing product knowledge training to team members.
Responsibilities and Tasks
* Act as a liaison between sales, order fulfillment, delivery, and accounts receivable teams
* Assist with customer inquiries, sales orders, and report preparation
* Coordinate order fulfillment, manage inventory levels, and address any issues or delays
* Collaborate with admin and delivery teams for delivery scheduling and tracking
* Assist with invoicing, payment processing, and resolving billing discrepancies
* Provide product knowledge training to team members
* Maintain accurate records of sales transactions, order status, and customer information
Qualifications
* Problem-solving abilities to identify and resolve issues
* Excellent mathematical, analytical, and organizational skills
* Proficiency in CRM systems, inventory management software, Excel, and MS tools for data entry and reporting
* Adaptivity and flexibility to handle changing priorities and deadlines
* Reporting skills to generate reports and analyze data
* Team player with excellent communication skills
* Ability to handle multiple projects simultaneously and maintain attention to detail
As a Sales Support Associate at Americannmade, you will be responsible for supporting the sales team, ensuring seamless operations, and delivering exceptional customer experiences. Key responsibilities include acting as a liaison between departments, supporting sales activities, coordinating order fulfillment, and providing product knowledge training to team members.
Responsibilities and Tasks
* Act as a liaison between sales, order fulfillment, delivery, and accounts receivable teams
* Assist with customer inquiries, sales orders, and report preparation
* Coordinate order fulfillment, manage inventory levels, and address any issues or delays
* Collaborate with admin and delivery teams for delivery scheduling and tracking
* Assist with invoicing, payment processing, and resolving billing discrepancies
* Provide product knowledge training to team members
* Maintain accurate records of sales transactions, order status, and customer information
Qualifications
* Problem-solving abilities to identify and resolve issues
* Excellent mathematical, analytical, and organizational skills
* Proficiency in CRM systems, inventory management software, Excel, and MS tools for data entry and reporting
* Adaptivity and flexibility to handle changing priorities and deadlines
* Reporting skills to generate reports and analyze data
* Team player with excellent communication skills
* Ability to handle multiple projects simultaneously and maintain attention to detail
