Coordinator/Intake - Home Health Care

AmeriCare Medical provides integrated health service to hospitals, insurance companies, assisted care facilities and private homes throughout Michigan. We are the parent company of AmeriStaff Nursing Services, Sun Medical Equipment and Supplies and RxIV Pharmacy, delivering a complete and unprecedented health service solution.

AmeriCare Medical is currently searching for a full time or part time Intake and Scheduling Coordinator to provide the day-to-day coordination and scheduling of field staff (Caregivers, RN’s, LPN’s, etc.) and processing the authorizations and intake of patient referrals.

Benefits

We offer excellent benefits to full time employees after 90 days of employment:

• Medical/RX
• Dental
• Vision
• Life/AD&D (company-paid)

• Long Term Disability (company-paid)
• Profit-Sharing Retirement Plan (company funded)
• Paid Time Off
• Annual bonus

Essential Duties and Responsibilities

Intake Duties:

• Obtain initial service authorizations and perform intake of patient referrals
• Complete initial documentation on new admissions and establish patient clinical records
• Complete and manage all supporting documentation required for billing
• Address patient and family concerns in a supportive and informed manner

Scheduling Duties:

• Schedule patient cases with appropriate field staff making calls necessary to produce an effective, smooth flowing schedule to maintain continuity of care
• Update field staff on each client case as patient information becomes available
• Operate as part of the scheduling team; effectively communicate and document all appropriate conversations and events in the Alayacare system
• Perform on-call, after-hours coordinator duties as assigned by scheduling open shifts with appropriate field staff and follow-up calls necessary to produce an effective work schedule (additional compensation paid)
• Performs other tasks and responsibilities as assigned

Qualifications

• Must be available for on-call duties after normal work hours (additional compensation paid)
• Knowledge of scheduling and processing of initial service authorizations and patient referrals
• High School diploma required
• Associate or Bachelor’s degree preferred
• 2 years of medical field experience preferred
• Excellent verbal, written, and communication skills required
• MS Office Suite knowledge required
• Alayacare software experience a plus

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Schedule:

• Day shift
• On call

Work Location: One location