What are the responsibilities and job description for the Front Desk Staff position at Americas Best Value Inn?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Front Desk Agent will play a crucial role in ensuring a welcoming atmosphere and efficient administrative support.
Responsibilities
- Greet and assist clients and visitors upon arrival, ensuring a positive first impression.
- Manage phone calls, emails, and inquiries with professionalism and courtesy.
- Schedule appointments and maintain the calendar for the office.
- Perform data entry tasks accurately, including filing and organizing client records.
- Utilize computer software such as QuickBooks for billing and accounting purposes.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with other staff members to ensure smooth office operations.
- Handle any administrative tasks as assigned by management.
Requirements
- Proven experience in customer service or as a front desk agent is preferred.
- Familiarity with medical or dental receptionist duties is a plus.
- Strong computer literacy skills, including proficiency in data entry and office software.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Exceptional communication skills, both verbal and written.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- A proactive attitude with a willingness to learn and adapt to new challenges.
Join our team as a Front Desk Agent where you can contribute to creating an exceptional experience for our clients while developing your professional skills in a supportive environment.
Job Type: Part-time
Pay: $11.00 - $13.50 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $11 - $14
