Events Coordinator

America’s Got Soccer is South Florida’s premier indoor soccer facility, offering a variety of events and programs for all ages! We are seeking an Operations Coordinator who will play a key role in managing our dynamic team and facility operations. This multifaceted position combines aspects of an office manager, front desk administrator, birthday party coordinator, and staff supervisor.

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IMPORTANT - We require completion of the following surveys for consideration
1. The On-Demand Assessment here:
https://www.ondemandassessment.com/link/index/JB-ZGOEOZVJ0
2. The Culture Index Survey here: https://surveys.cultureindex.com/s/mG6s4qaD6d/92871
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Compensation: $19 - 28, depending on experience

Duties:

• Ensure excellent customer service and oversee customer relations including the oversight of email, SMS and phone delivery.
• Support the birthday party coordinator and/or perform duties as necessary to ensure seamless experience.
• Conduct background checks on new hires.
• Oversee staffing, including employee onboarding, payroll processing, and scheduling.
• Handle front desk operations from Monday to Saturday.
• Manage all inventory on site.
• Develop and implement operational policies and procedures.
• Conduct regular staff meetings to ensure good communication within the team.
• Implement promotional campaigns for facility use and programs.
• Manage and oversee electronic scheduling and registration systems.
• Handle cancellations and rescheduling for booked events.
• Coordinate with marketing to boost facility usage and event participation.
• Ensure compliance with local, state, and federal regulations.
• Maintain a clean and organized facility at all times.
• Process payments and handle the cash register.
• Ensure all staff are properly uniformed and presentable.

Experience:
The ideal candidate should have experience in the following areas.

• Proven experience in management or a similar role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office and facility management software.
• Passionate about soccer and community engagement.

Job Type: Full-time

Pay: $19.00 - $28.00 per hour

Schedule:

• Day shift
• Evening shift

Application Question(s):

• Have you completed both surveys?
• What zip code do you currently live in?
• Are you able to work evenings / weekends?
• Do you have experience operating in or managing athletic/sports facilities?

Work Location: In person

Salary : $19 - $28