What are the responsibilities and job description for the Front Desk Clerk and Night Auditor position at Americinn by wyndham appleton downtown?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors as they arrive, ensuring a welcoming atmosphere.
- Manage front desk operations including answering phone calls, responding to inquiries, and directing calls to appropriate personnel.
- Maintain an organized reception area, including managing appointment calendars and scheduling meetings.
- Perform administrative tasks such as proofreading documents, filing, and data entry.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Assist with office management duties, ensuring smooth daily operations.
- Collaborate with team members to enhance overall service delivery.
Qualifications
- Proven experience in office management or administrative roles is preferred.
- Strong background in front desk operations or customer support is highly desirable.
- Excellent computer literacy with proficiency in Microsoft Office Suite and other relevant software.
- Exceptional organizational skills with the ability to manage multiple tasks simultaneously.
- Strong proofreading skills to ensure accuracy in documentation.
- Experience in calendar management to coordinate appointments effectively.
- Ability to maintain professionalism and confidentiality at all times.
- A positive attitude and strong interpersonal skills are essential for success in this role.
If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
Job Types: Full-time, Part-time, Temporary
Pay: $13.00 - $14.00 per hour
Expected hours: 35 per week
Schedule:
- Evening shift
- Night shift
Ability to Commute:
- Appleton, WI 54914 (Required)
Ability to Relocate:
- Appleton, WI 54914: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14