What are the responsibilities and job description for the Hotel Front Desk Agent position at AmericInn by Wyndham New Braunfels TX?
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and transfers phone calls as well as makes reservations.
Handles all special requests for services or information for guests.
If you enjoy providing excellent customer service, then this is the job for you.
You must enjoy assisting guests with questions, directions, and offering suggestions as to places to eat and visit while in New Braunfels.
Ability to listen to guests complaints, concerns or needs and resolve them to the guests satisfaction.
Keeping our guests Happy and Safe is our primary concern.
You must be able to stand for long periods.
Previous hotel experience is a plus, Previous Hampton / Hilton is an extra plus.
Shift Hours 7 AM to 3 PM and 3 PM to 11 PM **Must be available weekends**
APPLY IN PERSON at Front Desk
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed
Ability to Commute:
- New Braunfels, TX 78130 (Required)
Ability to Relocate:
- New Braunfels, TX 78130: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13