What are the responsibilities and job description for the Night Auditor position at AmericInn by Wyndham Valley City ND?
Job Summary:
We are seeking a detail-oriented Night Auditor (Friday, Saturday & Sunday 11pm to 7am) to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk during the night shift, ensuring all guest accounts are balanced and accurate.
Responsibilities:
- Conduct the night audit process to verify all financial transactions and reconcile guest accounts.
- Welcome guests in a friendly and professional manner during the night shift.
- Handle guest check-ins and check-outs efficiently.
- Respond to guest inquiries and resolve any issues or complaints promptly.
- Maintain a clean and organized front desk area.
- Assist with security procedures during the night hours.
- Prepare daily reports for hotel management.
- Hotel laundry
- Set up and prepare breakfast buffet
Skills:
- Strong guest relations skills with a focus on providing exceptional customer service.
- Previous experience in hotel front desk or night audit is preferred.
- Proficiency in using phone systems and hotel software for reservations and guest services.
- Ability to communicate effectively in a multilingual setting is a plus.
- Excellent attention to detail and organizational skills.
Join our team as a Night Auditor to contribute to creating a positive guest experience during their stay.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Overnight shift
- Weekends only
Work Location: In person
Salary : $17