What are the responsibilities and job description for the Front Desk Receptionist position at Americinn by Wyndham?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent customer service skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. This role is crucial in ensuring smooth operations at the front desk while providing exceptional support to both clients and staff.
Duties
- Greet and welcome visitors in a warm and friendly manner.
- Answer phone calls promptly, directing inquiries to the appropriate personnel.
- Manage scheduling and appointments, ensuring efficient use of time for staff and clients.
- Perform data entry tasks accurately, maintaining up-to-date records.
- Handle clerical duties including filing, organizing documents, and managing office supplies.
- Provide customer support by addressing inquiries or concerns professionally.
- Proofread documents for accuracy before distribution.
- Operate phone systems effectively, ensuring clear communication at all times.
- Assist with additional administrative tasks as needed to support team operations.
Experience
- Previous experience in a receptionist or clerical role is preferred.
- Strong organizational skills with attention to detail.
- Proficiency in data entry and familiarity with office software applications.
- Excellent customer service skills with a focus on client satisfaction.
- Bilingual candidates are highly encouraged to apply as language skills can enhance communication with diverse clientele.
- Ability to work independently as well as part of a team in a fast-paced environment.
Join us as a Front Desk Receptionist where you can make a positive impact on our organization while developing your professional skills in a supportive environment.
Job Type: Full-time
Pay: $13.50 - $15.50 per hour
Schedule:
- 8 hour shift
- Night shift
Work Location: In person
Salary : $14 - $16
