What are the responsibilities and job description for the Front Desk Agent position at AmericInn Hotel & Suites?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage phone systems, ensuring effective communication through proper phone etiquette.
- Perform data entry tasks accurately, maintaining up-to-date records in our computerized systems.
- Handle calendar management for appointments and meetings, ensuring optimal scheduling.
- Organize files and maintain an orderly front desk area to enhance operational efficiency.
- Proofread documents for accuracy before distribution or filing.
- Provide administrative support as needed, including assisting with correspondence and reports.
- Collaborate with other team members to ensure seamless operations within the office.
Requirements
- Proven experience as a Front Desk Agent or similar role is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficiency in using phone systems and computer applications for data entry and file management.
- Excellent communication skills with a focus on phone etiquette.
- Ability to proofread documents for clarity and accuracy
- A proactive attitude with a commitment to providing outstanding customer service.
If you are passionate about delivering excellent service and possess the required skills, we invite you to apply for this exciting opportunity as a Front Desk Agent.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overnight shift
- Rotating weekends
Work Location: In person
Salary : $13