What are the responsibilities and job description for the Service Manager - Farmingdale, NY position at Americold- Farmingdale?
Tech-24, A Commercial Foodservice Repair Company is currently recruiting qualified candidates for a Field Service Manager position. This position is responsible for all day-to-day management of field service technicians. This is a fast paced customer oriented position and will suit an individual that has experience providing technical services such as refrigeration, plumbing, electrical and general maintenance repairs through a field service network. Experience in facility maintenance management is a plus.
Responsibilities:
- Manage customer special needs and projects
- Manage field service technicians and office support staff to ensure quality of work, appearance and professionalism
- Dispatch technician schedules and maintain communication between office and field
- Review and evaluate technician’s operational performance
- Assist with the development of technician’s skills and hiring additional manpower as needed
- Review and approve time-sheets for hourly employees
- Understanding of contractual agreements, operational parameters for each contract and warranty customer
- Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted
Qualifications:
- Prior management experience required
- Excellent computer knowledge and the ability to use most Microsoft Office programs such as: Word, Excel, Outlook and any new operating system
- Excellent written and verbal communication skills
- Valid driver’s license and clean driving record
- Observe all company procedures and safety rules
Benefits Include:
- Medical, vision, and dental insurance and short-term disability plans
- Company paid long term disability and life insurance
- Paid time off and paid holidays
- 401(k) retirement savings plan with Company match and immediate vesting
Tech-24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
For more information about Tech-24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.
