What are the responsibilities and job description for the Telecommunications Field Technician position at Americom?
Job description
About Us:
At Americom, we are a trusted provider of cutting-edge telecommunications solutions, specializing in cloud-based business phone systems, security cameras, door access control, and fiber and data cabling. We specialize in delivering innovative and reliable communication and security solutions to businesses of all sizes. Our team is dedicated to providing the best-in-class services that empower our clients to streamline their operations, enhance security, and improve overall efficiency.
Job Overview: The Telecommunications Technician will be in charge of keeping systems updated and running smoothly, including new installations and ongoing support.
Responsibilities:
- Install, configure, and maintain low voltage systems, including door access control, video surveillance, data/fiber optic cabling, and business phone systems.
- Troubleshoot technical issues and provide timely resolution to minimize downtime.
- Conduct site surveys and assessments to determine system requirements and installation specifications.
- Collaborate with project managers and other team members to develop project plans, timelines, and budgets.
- Ensure compliance with industry standards and regulations during all installation and maintenance activities.
- Provide training and support to end-users on system functionality and operation.
- Pull, terminate, and install low-voltage cabling.
- Responsible for installation, programming, and maintenance of High Definition IP surveillance video systems, Access Control Systems, and system components. Service of these systems requires TCP/IP networking knowledge, server/ PC knowledge, infrastructure installation, and database programming in a Windows Explorer interface.
Qualifications:
- Willingness to learn new technologies and adapt to evolving industry standards.
- Desire to grow and succeed with the company, demonstrating a long-term commitment to professional development and advancement opportunities.
- Strong knowledge of networking principles and protocols.
- Experience with project management methodologies and tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., CompTIA Network , BICSI Installer, etc.) preferred but not required.
- Punctuality and reliable attendance is required.
Benefits:
- Competitive pay and performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) plan with employer matching.
- Ongoing training and professional development opportunities.
- Opportunities for career advancement within the company.
- A dynamic and collaborative work environment.
Job Type: Full-time
Expected hours: 8:00am – 5:00pm M-F
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health Insurance
- Paid time off
- Vision insurance
- Life insurance
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: In person
