What are the responsibilities and job description for the Front Desk Agent position at Americourt hotel?
Work the front desk check in guest take payments take phone calls make reservations and do laundry in down time clean up the lobby and help guest with any issues were looking for someone to work 2 or 3 days a week on 2nd shift or Grave yard depending on what works best for you and the company
Summary
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong organizational skills and proficiency in computer literacy, as you will handle multi-line phone systems and manage reservations. Your core skills in clerical tasks and office experience will ensure smooth operations, while premium skills such as bilingual communication and QuickBooks knowledge will enhance guest interactions. Join our team to create a welcoming atmosphere and contribute to our commitment to outstanding service.
Qualifications
- Strong customer service and phone etiquette skills
- Proficiency in computer literacy and Microsoft Office
- Experience with multi-line phone systems and data entry
- Organizational skills and attention to detail
- Familiarity with QuickBooks and Google Suite
- Bilingual abilities are a plus
- Previous experience in clerical or administrative roles
Job Type: Part-time
Pay: $11.00 - $12.50 per hour
Expected hours: 8 – 24 per week
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Ability to Commute:
- Elizabethton, TN 37643 (Required)
Ability to Relocate:
- Elizabethton, TN 37643: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13
