Demo

Behavioral Health Case Worker - Serious Mental Illness

AmeriHealth Caritas
Arcadia, SC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

MUST LIVE IN OR NEAR ORANGEBURG COUNTY, SOUTH CAROLINA TO QUALIFY FOR CONSIDERATION

Your career starts now! We seek dedicated and passionate individuals to help lead the charge in healthcare excellence at AmeriHealth Caritas. If you are looking to make a meaningful difference in the lives of people, we want to hear from you.

At AmeriHealth Caritas, we pride ourselves on our commitment to promoting health and wellness in diverse communities. With over 30 years of experience, we deliver integrated health care solutions that make a positive impact on the lives of millions. Join us in our mission to build healthier communities.

Position Overview :

The Behavioral Health Case Worker plays a critical role in managing and coordinating care for members with behavioral health conditions and complex needs. As a key member of the care team, you will be the primary point of contact for members, navigating their journey to improved health by utilizing strong assessment and communication skills, as well as clinical knowledge.

Key Responsibilities :

  • Support members during transitions of care through assessment, coordination of care, education on discharge plans, and ongoing evaluations.
  • Review medication lists and assist members in coordinating with community pharmacists to ensure comprehensive medication reconciliation.
  • Evaluate, monitor, and update care plans through regular follow-ups based on progress and needs.
  • Establish collaborative points of contact within community, medical, and behavioral health teams.
  • Maintain accurate and timely documentation of member interactions in electronic care management platforms.
  • Monitor service utilization and coordinate with other payer sources, making referrals as needed.
  • Gain knowledge of care management programs, policies, workflows, member products, and community resources.
  • May present cases during care management rounds and follow up on recommendations to achieve optimal outcomes.
  • Promote a positive workplace culture by sharing knowledge and collaborating with diverse members.
  • Conduct face-to-face visits at various locations, including member residences, offices, and community sites for education and assessment.
  • Perform other duties as assigned.

Education and Experience Required :

  • Must reside in or near Orangeburg County, South Carolina.
  • Bachelor's degree in Human Services (social work, psychology, sociology, etc.) or related field; Master's degree preferred.
  • Two years of experience working with members experiencing Serious Mental Illness (SMI) aged six and up.
  • Two years of social services experience engaging with clients and connecting them to necessary services.
  • Proficient in MS Office (Word, Excel, Outlook) and electronic medical record documentation systems.
  • Ability to manage a caseload of up to 60 members effectively.
  • Strong documentation, record-keeping, and communication skills.
  • Expertise in assessing situations, developing care plans, and teaching self-management strategies.
  • Travel Requirement : Willingness to travel to members’ homes and community locations is essential. A reliable vehicle, valid driver's license, and current auto insurance are required.

    Diversity, Equity, and Inclusion : At AmeriHealth Caritas, we strive to create an inclusive workplace where every associate feels valued and respected. We are committed to equity and celebrate the diverse perspectives that enhance our organization and drive our ability to support the communities we serve.

    Comprehensive Benefits : Enjoy competitive pay, paid time off including holidays and volunteer events, health insurance for you and your dependents, 401(k), tuition reimbursement, and more.

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