Demo

Client & Vendor Management Manager

AmeriHealth Caritas
Newtown, PA Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/15/2025

Responsibilities

Vendor Management, Oversight, and Monitoring

  • Develop a vendor management strategy for the Population Health subset of vendors
  • Manage a set of vendor oversight criteria and metrics for vendors to achieve Population Health results for the company
  • Participate in all negotiations, including the establishment of metrics and KPIs that align with broader Population Health outcomes and measures
  • Lead or participate in vendor audits on behalf of Population Health
  • Gain knowledge in understanding oversight roles as it relates to CMS regulations for oversight
  • Collaborate with implementation teams to ensure clean handoffs into monitoring and oversight

Client Management

  • Manage the coordination of client meetings for Population Health to include : Reporting on Population Health programs by planDevelop and manage a LOB Issue repository / process and coordinate closure across the Population Health organizations – communicate status monthlySupport the reconciliation of invoices against deliverables
  • Represent ACFC Population Health organization at all meetings with LOB Compliance Officers / Coordinators with State and Regulatory Agencies with and / or for the Director
  • Experience

  • Minimum of three (3) years of experience in prior vendor and or customer relationship management is required
  • Healthcare industry or consulting background preferred
  • Experience in reporting and analytics to monitor vendor performance
  • Strong project-based acumen is preferred
  • Education

  • Bachelor’s Degree required
  • Master's Degree preferred
  • Skills & Abilities

  • Experience with MS Office applications and Smartsheet preferred
  • Diversity, Equity, and Inclusion

    At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

    We keep our associates happy so they can focus on keeping our members healthy.

    Our Comprehensive Benefits Package

    Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

    Generous paid time off and paid volunteer time off.

    Employer-matched 401(k) and additional non-elective contributions, starting on day one.

    Medical, dental, and vision plans — with coverage starting on day one.

    Employee assistance programs, fitness reimbursements, nutrition counseling, and more.

    Employer-paid life insurance, with opportunities to purchase additional coverage.

    Employer-paid short-term disability coverage and long-term disability coverage.

    Tuition assistance, including reduced tuition at certain schools.

    Financial assistance with adoption, including paid time off.

    Flexible spending and health savings accounts to pay for qualified expenses.

    Discount programs on entertainment, travel, and more.

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