What are the responsibilities and job description for the Community Educator position at AmeriHealth Caritas?
Responsibilities
- Develop, implement, and manage community event opportunities and coordinate these activities with the Community Education staff
- Educate potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment
- Assist members with concerns and direct them to the Member Services department
- Present and explain program benefits to potential members
- Develop, implement, and manage community outreach opportunities and activities, ensuring that the activity is staffed and supplied adequately
- Work with various community agencies to coordinate meetings and activities that will allow the company to establish a relationship within assigned service areas
- Support member retention and assist auto enrollees with the selection of primary care physicians, explain program benefits and assist in follow-up to Member Services for members with concerns
- Establish and maintain professional relationships at scheduled sites and community events
- Maintain proper appearance relative to the setup of materials and tables at community sites and events
- Adhere to flexible scheduling to include weekends, evenings, and special events
- Seek out and identify opportunities within the community for site setup and event participation
- Keep abreast of current market changes and competitor activities and inform management of activities that may affect member enrollment
- Maintain and follow proper protocol for encounter forms, daily log submissions, and other back-office responsibilities
- Maintain and submit all paperwork requirements accurately and within appropriate timelines
- Coordinate and implement face-to-face education and outreach sessions / workshops for members and potential members based on referrals from various departments
- Conduct orientations on ACFC and other educational presentations to organizations, members, and potential members as needed
Education / Experience :
Diversity, Equity, and Inclusion
At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, competitive pay, Paid Time Off (PTO) including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.
Generous paid time off and paid volunteer time off.
Employer-matched 401(k) and additional non-elective contributions, starting on day one.
Medical, dental, and vision plans — with coverage starting on day one.
Employee assistance programs, fitness reimbursements, nutrition counseling, and more.
Employer-paid life insurance, with opportunities to purchase additional coverage.
Employer-paid short-term disability coverage and long-term disability coverage.
Tuition assistance, including reduced tuition at certain schools.
Financial assistance with adoption, including paid time off.
Flexible spending and health savings accounts to pay for qualified expenses.
Discount programs on entertainment, travel, and more.
