What are the responsibilities and job description for the Foster care program position at AmeriHealth Caritas?
Responsibilities
The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions.
The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company.
Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.
Education / Experience :
- High School Diploma or GED required.
- Minimum of 2 years of previous work experience in a health care environment, preferably in pediatrics. Prior behavioral health experience preferred.
- Prior member service or customer service telephone experience desired, preferably within a managed care organization.
- Medical terminology, ICD, CPT and / or coding experience preferred.
- Strongly prefer medical assistant, home health aide, nursing assistant or other similar health care para-professional training or certification.
- Excellent interpersonal and verbal communication skills and the ability to write clear and concise reports.
- Attention to detail and confidentiality with strong organizational skills.
- Proficient PC skills in a Windows based environment including word processing, spreadsheets and database programs.
Diversity, Equity, and Inclusion
At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential.
We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace.
Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
Generous paid time off and paid volunteer time off.
Employer-matched 401(k) and additional non-elective contributions, starting on day one.
Medical, dental, and vision plans with coverage starting on day one.
Employee assistance programs, fitness reimbursements, nutrition counseling, and more.
Employer-paid life insurance, with opportunities to purchase additional coverage.
Employer-paid short-term disability coverage and long-term disability coverage.
Tuition assistance, including reduced tuition at certain schools.
Financial assistance with adoption, including paid time off.
Flexible spending and health savings accounts to pay for qualified expenses.
Discount programs on entertainment, travel, and more.
Last updated : 2024-11-22
