What are the responsibilities and job description for the Healthcare Outreach Coordinator position at Amerihealth Caritas?
Job Overview
Amerihealth Caritas is seeking a dedicated and compassionate Healthcare Outreach Coordinator to join our team.
This role requires exceptional communication skills, empathy, and the ability to work with diverse populations. As a Healthcare Outreach Coordinator, you will play a vital role in establishing connections with members, addressing their Social Determinants of Health (SDOH) needs, and coordinating care.
Key Responsibilities
- Member Outreach: Establish relationships with targeted member populations through home visits and outreach calls, identifying SDOH needs and addressing them effectively.
- Community Education: Develop and maintain relationships with community organizations, providing education on available benefits and promoting health education/promotion programs.
- Care Coordination: Collaborate with internal departments and external agencies to obtain data for successful health education/promotion programs.
Requirements and Qualifications
- An Associate's Degree in Healthcare, Human Services, or a related field, or equivalent work experience.
- Bachelor's Degree preferred.
- A minimum of 2 years of healthcare experience in an office/clinic/hospital setting or human services experience.
Preferred Skills
- Comprehensive knowledge of Microsoft Office Suite and database management systems.
- Community-based care experience and previous experience presenting health education materials.
- Knowledge of Medicaid requirements, managed care, and medical terminology.
Work Environment
The ideal candidate will be comfortable spending approximately 50% of their time traveling.
Diversity, Equity, and Inclusion
Amerihealth Caritas values equity and inclusion, ensuring all associates have a fair opportunity to achieve their full potential.
Benefits
We offer competitive pay, paid time off, health insurance coverage, 401(k), tuition reimbursement, and more.