What are the responsibilities and job description for the Remote Field-Based Case Worker position at Amerihealth Caritas?
About This Opportunity:
AmeriHealth Caritas is committed to equity and inclusivity in all aspects of our organization. We believe that everyone should feel valued, supported, and comfortable being themselves.
About the Role:
The Field-Based Remote Behavioral Health Case Worker is responsible for managing and coordinating care, services, and social determinants of health for members with behavioral health conditions and acute, chronic, and medically complex needs.
Responsibilities:
- Serves as the primary point of contact for the care team that includes members, physicians, and community supports to guide members in achieving their optimal level of health.
- Utilizes strong assessment and communication skills, critical thinking, and clinical knowledge to identify issues, gaps in care, and barriers to care.
- Develops a plan of care through shared decision-making with the member/caregiver and in collaboration with providers and other care team members to improve the member's health status and compliance with treatment plans and promote self-management.
- Supports members during transitions of care through assessment, coordination of care, education of the discharge plan of care, referrals, and evaluation of the plan's effectiveness.
Requirements:
- Required Bachelor's Degree in Human Services (i.e., social work, psychology, sociology, early childhood education, child development, criminal justice) or related field.
- 2 years of proven professional experience working directly with SMI members aged six and up who may have one of the following conditions: Psychotic Disorders, Bipolar Disorders, Major Depression.
- Proficiency using MS Office (Word, Excel, Outlook), internet applications, and electronic medical record and documentation programs.
