What are the responsibilities and job description for the Supervisor Service Coordinator position at Amerihealth Caritas?
Job Description:
The Supervisor Service Coordinator oversees the LTSS Service Coordination team operations, ensuring quality care for participants. This role requires a Pennsylvania licensed RN, LSW, or LPC, with experience in social services or healthcare, and involves developing service plans and coordinating benefits.
Key Responsibilities:
- Oversees the day-to-day operations of the LTSS department, including the development of Person-Centered Service Plans, authorization and approval of services, and coordination of benefits for all LTSS Participants.
- Serves as a subject matter expert for LTSS training for internal care teams and external audiences.
- Supports coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance the quality of Participant care and services.
- Maintains operational processes, policies, and procedures to support LTSS care delivery.
- Ensures quality and performance metrics are consistently met regarding LTSS, as specified in the agreement.
Requirements:
- Bachelor's degree required.
- Pennsylvania licensed RN, LSW, or LPC required.
- 1 to 3 years of leadership and/or supervisory experience.
- 3 years working in social service or healthcare-related field.
- Experience working with people with disabilities or seniors in need of LTSS.
- Knowledge of the home and community-based service system and how to access and arrange for services.
- Experience conducting LTSS needs assessments and monitoring LTSS delivery.
- Ability to provide informed advocacy.
- Ability to interact with healthcare professionals professionally.
About AmeriHealth Caritas:
AmeriHealth Caritas is a mission-driven organization with over 30 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management, and specialty pharmacy services, behavioral health services, and other administrative services.
We strive to build healthier communities by connecting talented individuals like you with opportunities to make a difference. If you're passionate about helping people get care, stay well, and build healthy communities, join our team!
