Retail Lending Sales Trainer

Job Title: Retail Lending Sales Trainer Location: CA - Westlake Village What you'll do: The Retail Lending Sales Trainer is responsible for developing and delivering training programs to new and existing sales staff in the Retail Lending division. This role involves creating comprehensive training materials, conducting workshops, and evaluating the effectiveness of training initiatives to ensure the sales team is equipped with the knowledge and skills necessary to meet sales targets and deliver exceptional customer service. Identify training needs by evaluating strengths and weaknesses Translate requirements into trainings that will groom employees for the next step of their career path Develop or oversee the production of classroom handouts, instructional materials, aids and manuals Direct structured learning experiences and monitor their quality results Deliver training courses and assess training effectiveness to ensure incorporation of taught skills and techniques into employee’s work behavior Periodically evaluate ongoing programs to ensure that they reflect any changes Stay abreast of the new trends and tools in employee development. What you'll need: 5 years of related experience in Training or similar field High school diploma required Entry level to intermediate Knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices Intermediate mortgage industry experience Compensation: Salary range for new hires is generally $76,405.00 - $94,382.66 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation About Western Alliance Bancorporation With more than $80 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide. For more information, visit Western Alliance Bancorporation. For more information, visit Western Alliance Bank online. Terms & Notices Privacy Policy FDIC Insurance