Servicing Cash Specialist

Job Title: Servicing Cash Specialist Location: CA - Westlake Village What you'll do: The Servicing Cash Specialist is responsible for processing incoming checks received from borrowers, sellers, and agencies, ensuring accurate and timely application of funds. This role involves reviewing, researching, and reconciling subservicer invoices on a monthly basis. Additionally, the Servicing Cash Specialist will assess current cash application processes and provide recommendations for improvements. This is a non-exempt position. Responsible for accurately and efficiently dispositioning of incoming and outgoing checks to/from the appropriate parties. Ensure funds are posted accurately and timely by the subservicer. Identify, research, and resolve borrower loan payment issues between the sellers and subservicer. Research and resolve unidentified checks that are being sent to subservicer as needed. Review subservicer invoices to determine accuracy of billing items. Respond to customer (internal and external), seller, and subservicer requests via email and telephone, assisting in research when appropriate. Continuous process improvement (system and process related). Other duties as assigned. What you'll need: High school diploma required. Bachelor’s degree preferred. Strong aptitude for detail, accuracy, and organization. Excellent interpersonal, written, and verbal communication skills. Entry level to intermediate knowledge of financial reconciliation and balancing. Proficient in Microsoft Office products (Excel, Word, etc.). Compensation: Hourly range for new hires is generally $30.35 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation About Western Alliance Bancorporation With more than $80 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide. For more information, visit Western Alliance Bancorporation. For more information, visit Western Alliance Bank online. Terms & Notices Privacy Policy FDIC Insurance