What are the responsibilities and job description for the Manager, HR Operations position at Amerilife Group, LLC?
Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
We’re looking for an experienced Manager, HR Operations to lead our HR operations team at AmeriLife. You will partner cross-functionally with other areas of HR (HRBPs, Total Rewards, HRIS, and Talent Development) to refine our HR data and processes for efficiency. This role requires a blend of oversight and hands-on management across various HR disciplines, including employee lifecycle operations management, M&A due diligence, and HRBP support.
Job Description
Duties/Responsibilities
[The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.]
- Lead, mentor and develop the HR Operations team aligned while ensuring engagement and providing guidance on day-to-day responsibilities and act as an escalation point for complex inquiries.
- Own HR Operations while driving operational excellence through effective collaboration, robust data analysis and optimal process design, with an eye towards continuous improvement and automation
- Manage and enhance HR Operation programs inclusive of onboarding, offboarding, data processing and reporting.
- Lead HR aspects of M&A due diligence, integration, and onboarding.
- Act as a liaison between HRBPs and HR functional teams to translate business needs into operational solutions.
- Monitors and evaluates the efficiency and effectiveness of HR operations delivery methods and procedures.
- Facilitate knowledge sharing and train the HRBP and HR Operations team on HR practices and system processes.
- Ensures compliance with all federal, state and local employment laws in all employee related practices including FLSA, FMLA, HIPAA, EEO, ADA, CFRA, PDL and other federal and state employment laws.
- Manage highly confidential information of employees and M&A activity at all levels within the organization.
- Deliver metrics, measurements and data insights to internal and external partners to inform conclusions and support decision-making.
- Lead other projects / activities as requested and participates in other cross-functional projects in representation of the HR Operations team.
- Manages vendor relationships and ensures quality of services and support.
- Tracks and reports on significant human capital actions such as staffing, retention, attrition, and other vital metrics.
Qualifications
Minimum Job Requirements
- Bachelor’s Degree in human resources, management, business (or a related field)
- 7 years of HR operations and/or HR Business Partner experience.
- Proven HR Leadership experience
Knowledge, Skills, and Abilities
- Hands on experience with HRIS – Workday experience is necessary.
- Experience in HR Operations in multi-state/nationwide company.
- Demonstrated proficiency in Microsoft Suite (Excel, Word, and PowerPoint.)
- Effective communication skills and ability to work at all levels of the organization.
- Excellent organizational and time management skills.
- High level of attention to detail and accuracy.
- Ability to handle sensitive and confidential information in a professional manner.
- Knowledge of and ability to grow and deliver new HR processes where needed including but not limited to onboarding, offboarding, M&A, and other various milestones in employee lifecycle.
- Highly skilled at process improvement, project management and data.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources.
- Is energized by a fast-paced, high growth environment and demonstrate ability to think on your feet and pivot quickly.
