What are the responsibilities and job description for the HR Operations Specialist position at AMERILIFE US, LLC?
Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
AmeriLife is currently looking for an HR Specialist, Operations to join our HR Operations team! This role will work the broader HR and HRBP Team and ensure the successful implementation and consistent administration of firm wide HR initiatives and practices. We are looking for someone who works well in a fast-paced setting. This position covers a broad range of operational support and will work with HR team to help identify enhancements that can be made through technology, data, or process improvements.This will be a hybrid role in our Clearwater, FL office.
Job Description
Responsibilities:
- Deliver HR operational services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions.
- Ensure all HR processes follow operational compliance regulations. This includes process improvement, communication and partnership with vendors, and effective communications with HR Business Partners and various COEs.
- Support M&A due diligence and operational support during onboarding and integration.
- Focus on timely resolution of inquiries made to HR operations team. Support business and stakeholders (employees, managers, and HRBPs) with questions, troubleshooting, simplistic reporting, and process adherence for Tier 1 support in Workday and other systems.
- Support HR Business Partners within their client groups for various administrative support.
- Administering the HRIS system, ensure data accuracy, manage system updates, and provide training and support to users.
- Support HR Transformation, project/program management, change management, and process improvement within Workday.
- Collaborate and communicate across HR and other functions to understand internal opportunities and learn to suggest system automation.
- Research of local, and federal employment laws; maintain and store records judiciously and securely.
- Research and provide feedback regarding organizational procedures and policies including EEO, FMLA, ADA, and other employment related laws/regulations as well as industry-specific requirements.
- Produce reports, presentations and data analytics to support HR projects and programs as needed.
- Create, maintain, and update SOPs within the systems to ensure we have current and the most up to date information on our processes.
- Work on projects and perform other duties as assigned.
Qualifications
- Bachelor’s Degree or equivalent working experience
- 2-3 years of previous work experience in Human Resources in an operational role supporting functional areas including HRIS, Compliance, Operations, HRBPs etc.
- Hands on experience with HR technology – Workday experience is necessary.
- Demonstrated proficiency in Microsoft Suite (Excel, Word, and PowerPoint)
- Effective communication skills and ability to work at all levels of the organization
- Excellent organizational and time management skills
- High level of attention to detail and accuracy
- Ability to handle sensitive and confidential information in a professional manner
- Excellent analytical and problem-solving skills with the ability to identify problems and systematically gather relevant information
- A positive, “can do” attitude