Retail Clerk/Cashier

Job Description

Convenience store is seeking a Cashier who possesses a friendly demeanor and strong customer service abilities. The candidate must be available to work weekends and night shifts. Responsibilities include providing excellent customer service, collaborating effectively with colleagues, managing cash transactions and operating the cash register, lifting weights between 30 to 40 pounds, and ensuring the cleanliness of restrooms and overall facility maintenance. Successful applicants must also pass a drug test and a background check.

Responsibilities:

• Manage financial transactions involving cash, credit cards, or checks while interacting with customers.
• Utilize scanning equipment to register items and process payments accurately.
• Verify that pricing is accurate for all items being sold to prevent discrepancies.
• Provide customers with change, receipts, refunds, or tickets as necessary during transactions.
• Accept and process stamps and coupons as part of customer transactions.
• Conduct a thorough count of cash in drawers at the start and conclusion of each shift to confirm accuracy and ensure sufficient change is available.
• Promote additional products through sales referrals, cross-selling, and introducing new items to customers.
• Address and resolve customer complaints effectively, offering guidance and pertinent information as needed.
• Carefully package items in bags to ensure safe transport for customers.
• Welcome customers upon their arrival and bid farewell as they leave the establishment, maintaining a friendly atmosphere.

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• Maintain a clean and organized checkout area to enhance the shopping experience.
• Keep detailed records of all transactions for accountability and reference.
• Process returns and inspect items for any damage before finalizing the return.
• Respond to customer inquiries and escalate issues to a manager if necessary for resolution.
• Package items securely in bags, boxes, or wrapping to ensure they are protected during transport.
• Engage with customers in a friendly manner to foster satisfaction and loyalty.

• Key skills :
• Proficiency in basic mathematics for accurate transaction handling.
• Strong interpersonal and communication skills, both written and verbal.
• Effective time management to handle transactions efficiently.
• Comprehensive product knowledge to assist customers effectively.
• Adherence to telephone etiquette for customer interactions.
• Commitment to excellent customer service and satisfaction.
• Ability to resolve disputes amicably and professionally.
• Reliability and dependability in performing job duties.
• Efficiency in processing transactions and managing time.
• Flexibility to adapt to various customer needs and situations.
• A friendly demeanor to create a welcoming environment.
• Basic computer skills for operating point-of-sale systems.
• Attention to detail to ensure accuracy in transactions.
• Sales skills to promote products effectively.
• A positive attitude to enhance customer interactions.
• Punctuality in reporting for shifts and completing tasks.

A valid driver's license and personal transportation are required. Applicants must be at least 21 years of age. Please submit your resume via email.

Job Type: Full-time
Compensation: $17.50-$18.00 per hour, depending on experience.

Job Types: Full-time, Part-time

Pay: $17.50 - $18.00 per hour

Shift:

• Evening shift
• Morning shift
• Night shift

Experience:

• Basic Math: 1 year (Preferred)
• Serving Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $18