What are the responsibilities and job description for the Financial Planning Assistant position at Ameriprise Financial Services, LLC?
Financial Planning Assistant
Step into an instrumental role. Help conduct the smooth operation of a fast-paced—and friendly—financial planning office. Work as an employee of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial. Assist in daily business operations.
Assist financial advisors in managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics and legal and regulatory requirements when dealing with others and/or performing work activities.
This role provides client relationship support through interacting directly with clients to ensure accurate account set up and through acting as a liaison to answer client questions. The role will also perform other practice management tasks relating to client service as needed. Responds to ad hoc requests, coordinates/tracks projects and/or manages business-as-usual projects such as organizing a client seminar.
Responsibilities and Time Allocation – Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor.
Position Functions:
50% Business Management
- Work with advisors to prepare client meeting documents
- Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts
- Maintain files and records in accordance with the records retention policy
- Perform other allowable duties as assigned by the financial advisors and staff
- Ability to calculate and enter investment trades accurately through our proprietary software program (training provided)
50% Client Care
- Set up and maintain client management system
- Write notes or letters to clients on personal letterhead of administrative nature only and handle client appreciation
- Conduct transaction requests as directed by financial advisors
- Send client all necessary documents for scheduled meeting
- Research solutions for client service requests
Key Traits of a Successful Client Service Associate/Manager
- Direct attention to detail and organization
- Effective communication with clients and other advisors/staff
- Effective and efficient time management
- Polite and clear phone manner
- Ability to multi-task
- Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial
- Ability to support and provide guidance for compliance within the advisor’s practice
- Positive attitude and sincere willingness to constantly learn and grow
- Strong proficiency in math
Education and Other Designations:
- College degree preferred but not required
- 2 years of similar experience
- While not mandatory, prior experience in the financial industry would be highly advantageous
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Frankfort, IL 60423 (Required)
Ability to Relocate:
- Frankfort, IL 60423: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $60,000
