What are the responsibilities and job description for the Retail Sales Supervisor position at AmeriServ Financial Bank?
Americo Serv Financial Bank seeks an experienced Retail Sales Supervisor to manage the assigned office and ensure full compliance with banking laws and regulations. The successful candidate will have a track record of delivering exceptional customer service and driving sales growth.
Responsibilities:
- Provide leadership, training, and supervision to branch personnel
- Motivate staff to provide superior customer service and promote a service culture
- Develop new deposit and loan business through cross-sales penetration and referral efforts
This role also involves ensuring compliance with internal audits and regulatory requirements, coordinating Teller operations, and documenting business development efforts.
Requirements:
- Bachelor's degree in Business Administration or similar
- Minimum of 5 years of experience in branch operations and sales, with proven supervisory/management experience
