What are the responsibilities and job description for the BEVERAGE SERVER position at Ameristar Casino Hotel Kansas City?
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Serve beverages to guests in a quick, efficient and courteous manner; perform side work to maintain cleanliness and stock supplies in assigned work areas. Must be 21 years of age to fulfill job requirements
- Provide quality guest service experience, maintaining friendliness and a smile during all interactions
- Job Tasks must be finished in a timely manner according to department standards
- Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders
- Suggest and up sell cocktails
- Observe and anticipate guest’s needs in order to fill any additional requests
- Serve tables in proper order of arrival with exceptions in common sense situations or as your supervisor requested
- Inform immediate supervisor if a critical supply or service situation should arise
- Responsible for side work assigned and any additional assigned daily tasks
- Practice and observe safety rules and regulations and encourage others to do the same
- Perform related duties as assigned
- Conduct oneself in a manner that reflects a positive professional image
- Greet guests with a smile and a pleasant disposition
- Keep assigned workstation clean; ashtrays, coin wrappers, etc
- Follow all cash handling procedures as listed in the Food & Beverage Manual
- Responsible for following the calling order when ordering cocktails
- This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Qualifications
- High School Diploma or equivalent required
- One (1) year experience as a server in a fast paced environment preferred
- Must have a friendly, outgoing personality
- Able to communicate effectively with co-workers and supervisors
- Must have cash handling experience
- Must be able to work a flexible schedule
- Must be able to carry and balance a tray
- Ability to work in a fast paced environment.
- Provide excellent guest service
- Ability to establish rapport with other team members throughout the casino
- Maintain a positive attitude at all times
- Exceptional work habits
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.