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Agency Managing Director (Commercial P&C) (Hybrid or Remote in Grand Rapids)

Amerisure Mutual Insurance Company
Farmington, MI Remote Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/18/2025

Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best "A" (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, and have nearly $1 Billion of Direct Written Premium and $1.15 billion in surplus.

We are recruiting for an Agency Managing Director to join our North team in the Metro Detroit or Grand Rapids, MI area! This role will ideally be hybrid in our Farmington Hills office or could sit remote in the Grand Rapids area. This is an exciting opportunity to partner with our agencies to drive growth and deliver superior service.

POSITION SUMMARY :

The Agency Managing Director oversees agency partnerships to ensure profitable growth, align agency goals with strategic objectives, and drive exceptional customer service. This role is accountable for managing agency financial performance, cultivating long-term relationships, and navigating strategic initiatives that enhance agency success. With a high level of autonomy, this role collaborates closely with internal partners to leverage market insights and foster a proactive, growth-focused culture.

RESPONSIBILITIES :

  • Oversee and manage the financial performance of agency relationships by tracking profitability, growth trends, and submission activity.
  • Build and execute agency business plans.
  • Identify opportunities to maximize growth opportunities by taking ownership of key performance metrics related to the agency's financial performance and work.
  • Act as the agency's primary point of contact and advocate within Amerisure, ensuring access to necessary resources and support.
  • Foster strong working relationships by helping agencies navigate internal processes and helping influence decisions, both internally and externally.
  • Exercise high-level premium authority, with the ability to influence underwriting decisions at the account level while ensuring decisions align with strategic objectives and maintain a high standard of customer service and satisfaction.
  • Collaborate with the distribution team to monitor total commissions paid to the agency, ensure agencies are incentivized appropriately, and drive positive financial performance through commission structures and opportunities for growth.
  • Identify, activate, and maintain new and existing agency relationships by engaging proactively at all levels, building strong partnerships, and creating a pipeline for new opportunities.
  • Serve as the escalation point for critical agency issues, ensuring timely resolution across various functions.
  • Inform and drive strategic decisions that benefit both Amerisure and agency partners by gathering marketplace intel to identify insights, opportunities, and challenges for consideration and action.

REQUIREMENTS :

  • Bachelor's degree or equivalent years of experience.
  • 8 years of middle market underwriting experience.
  • 3 years managing direct business relations with agency ownership or leadership preferred.
  • Proven ability to identify long-term opportunities and risk and align agency efforts with strategic goals.
  • Track record of demonstrating initiative, taking ownership of issues, and motivating teams toward shared goals.
  • Proficient computer skills required, including Microsoft Office Suite.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  • Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
  • Ability to influence and persuade others.
  • Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment.
  • Ability to travel 40%.
  • LI-CR1

    Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance-based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.

    Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.

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