ServiceNow System Administrator (100% REMOTE/NO C2C)

Our client, a US Fortune 50 organization and a leading provider of Health care and Health Insurance services, seeks an accomplished ServiceNow System Administrator

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NOTE: THIS IS REMOTE ROLE & ONLY W2 CANDIDATES (NO C2C/1099).

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position Title – ServiceNow System Administrator (Job ID – WLPTJP00045322)

Location: Indianapolis IN 46250 (100% Remote acceptable)

Duration: 6 months Strong Possibility of Extension

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• Load, manipulate and maintain data between Service-now and other systems;
• Assists with report configuration and maintenance, as needed;
• Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value;
• Troubleshoot technical issues through all phases of SDLC;
• Resolve complex IT issues;
• Maintain and optimize the environment;
• Provide testing for new applications;
• Design, build, test and maintain scalable and stable off the shelf application or custom-built technology solutions to meet business needs;
• Participate in ongoing planning and review related to active projects and tasks and report to senior leadership;
• Develop, maintain, and enhance applications on the ServiceNow platform;
• Create of script based Assignment and Approval rule;
• Maintain a current knowledge of ServiceNow product offerings and other supporting technologies;
• Service Catalog structuring and Widget development;
• Development of required integration components
• Works with client and management to resolve issues and validate programming requirements within their areas of responsibility;
• Participate in project meetings/daily scrums and communicate development status;
• Ensure that ServiceNow standard best practices are utilized for all configurations and customization;
• Work with customers to understand their issues and resolve tickets within SLA;
• Codes, tests, debugs, implements, and documents highly complex programs;
• Support multiple instances of the platform including Development, QA, and Production;

Required Skills:

• Experience developing test scripts and plans;
• Self-motivator with the ability to work through stakeholder requests which have high ambiguity;
• Experience working on an agile team;
• Associates Degree or Bachelor’s Degree in Computer Science, Information Systems, or related field;
• Minimum of 3 years of experience in IT Service Delivery;
• Experience with ServiceNow System Administration;
• Experience as a System Administrator of a service management application, preferably ServiceNow;
• Outstanding critical thinking, communications, and personal interaction skills;
• LDAP/Active Directory knowledge;
• Candidate must be able to handle a fast paced environment and multitask;
• Minimum 3 years of experience as a key technical resource leading the development of solutions in client environments;
• Demonstrated experience in technical consulting roles and client facing;
• Proficiency with web API’s, Data Integrations/ETL, Relational Databases;
• Quick learner that can adapt to a fast-paced, ever-changing environment;
• Minimum 3 years of ServiceNow implementation experience in a client consulting environment;
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity;
• Self-directed and able to manage changing priorities;
• Knowledge of LDAP, VPN, SSL, SSO, and other such technologies and standards;
• Proven record of successfully managing business relationships;
• Excellent understanding of emerging service delivery solutions, technologies, and methodologies

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If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. We're driven, people driven

Bhupesh Khurana

Senior Technical Recruiter

Email: bkhurana@ameritconsulting.com

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.