New Business Policy Representative - Life Insurance

Position Description :

Be accountable for Life Insurance policy applications as they move through the process including initial receipt of the application through the final receipt of forms on delivery.This position is responsible for issuance and administrative functions, cases, and products / plans.This position must accurately interpret and fulfill all requirements necessary for accurate processing, follow current procedures in accordance with industry / state regulations, internal / external audit recommendations, and compliance directives.

Position Location :

This is a hybrid role working partially in-office and partially from home.

What you do :

• Processing new Life Insurance policies from application to issue.
• Field customer inquiries and provide empathy and patience with all customers.
• Possess a working knowledge of the processes and systems across the organization as they relate to administrative functions.
• Meet or exceed service standards with respect to accuracy, turnaround time, and overall quality of products and services.
• Responsible for account reconciliation by utilizing appropriate systems.
• Correspond with Legal and Compliance departments as necessary for assistance in handling complex cases and customer complaints.
• Handle and complete special assignments and projects within provided timeframes.
• Stay abreast of product and case education and associate training and coaching
• Identify and resolve system and processing related issues.
• Other duties as assigned.

What you bring :

What we offer :

A meaningful mission. Great benefits. A vibrant culture

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper.Benefits at Ameritas cover things you expect and things you don't :

Ameritas Benefits

For your money :

For your time :

For your health and well-being :

For your professional growth :

For your community :

For your family :

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity / Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.