Sr. Service Training

Position Description:

This position is responsible for working with other members of the training team and members of management team to organize and facilitate training programs, while documenting trainee output. Evaluate training effectiveness and identify potential training gaps for classroom and/or eLearning programs. This role will build training to be delivered in a modular, self-guided, and asynchronous format.

Position Location:

This is a hybrid role working partially in-office (Cincinnati, OH or Lincoln, NE) and partially from home.

What you do:

• Support the department's new hire training program by delivering new classroom training.
• Analyze training program gaps and recommends improvements to enhance efficiency and quality.
• Coach trainees on their progress and develop performance improvement goals.
• Participate in the planning timeline process for new hire classes.
• Develop training material, training aides, and training binders.
• Monitor existing and emerging learning technology and trends.
• Utilize adult learning principals and techniques to optimize results.
  
  
  

What you bring:

• Bachelor’s degree or equivalent combination of education and experience required.
• 1-3 years of related experience required.
• Insurance industry experience required.
• Experience with life insurance new business processes desired.
• Experience with training or learning/development is desired.
• Experience with building modular, self-guided, or asynchronous training content desired.
  
  
  

What we offer:

A meaningful mission. Great benefits. A vibrant culture

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:

Ameritas Benefits

For your money:

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
  
  
  

For your time:

• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
  
  
  

For your health and well-being:

• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
  
  
  

For your professional growth:

• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
  
  
  

For your community:

• Matching donations program.
• Paid volunteer time- 8 hours per month.
  
  
  

For your family:

• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.
  
  
  

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.