General Manager - Hotel Renovations/Construction

HOTEL RENOVATION EXPERIENCE IS A PLUS!

Title of Job: General Manager

Status: Exempt

Reports To: Vice President of Operations

Summary of Position: Our General Managers are responsible for the development, operations, management and profitability of a department within our company. The General Manager is responsible for all site activities of our facility improvements, remodels, HVAC, Electrical, Plumbing and management of personnel to execute timely and maintain the highest level of safety, quality, and cost control.

Must have proven experience in hotel renovations, including estimating, budgeting, procurement, subcontractor management. The General Manager must also maintain our current customer base and build new customer relationships.

Job Responsibilities/Essential Functions:

• Manage the P&L of the department including setting budgets, cost controls, and managing expenses
• Prospect, propose and close new business relationships
• Build & maintain ongoing rapport with key individuals at customer locations
• Provide written proposals
• Perform professional presentations or demonstrations of company services while on-site
• Effective communication with customer, project managers, and crews to ensure understanding of project scope.
• Ensure smooth roll-out for customer installs
• Coordinating sub-contractors as needed
• Facilitate purchasing of needed materials
• Meetings with customers and store personnel to review projects
• Overcome objections of prospective customers
• Understanding of job site protocols specific to project and site
• Ability to recognize problems outside of scope and effectively address with customer

Maintaining composure when faced with adverse situations and rapidly changing environments

• Ensuring quality of workmanship from crew
• Recruiting, Interviewing and Hiring crews and support personnel
• Mentoring and training personnel
• Use of basic tools and the ability to install or assemble by following instructions
• Heavy lifting, standing, bending, and reaching
• Working a flexible schedule of days, nights, or weekends and being available for emergencies
• Ability to manage time and prioritize.
• Ability to schedules crews to meet customer timelines
• Communicating effectively in writing and verbally with all customers and employees.
• Must be prepared to field questions and proactively develop plans of action in regard to resolving issues.
• Quality Control – Job site inspections
• Maintain accurate records, project management reports, expense reimbursement forms, and other documentation
• Update company software systems
• Attend regularly scheduled conference calls, company meetings, and trade shows.
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
• Performing duties with minimal supervision

Required Knowledge, Skills, and Abilities: To perform this job successfully an individual must be able to excel at each duty outlined above and have the following knowledge, skills, ability and background. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.

• Knowledge and experience in General Contracting.
• Demonstrated ability to use hand tools.
• Professional demeanor, selling style, and appearance.
• Able to build and maintain lasting relationships with customers.
• Ability to effectively manage people
• Possess proven problem-solving solutions for the customer and the company.
• Must be self-motivated and able to work independently to meet or exceed goals.
• Effective organizational planning, communication, and superior time management.
• Excellent verbal and written communication skills.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
• Computer proficiency in Windows and Microsoft applications.
• Must have reliable transportation.
• Self-motivated, with high energy and an engaging level of enthusiasm
• Ability to travel to, attend, and conduct presentations; Out of state travel is required.
• Office environment and traveling to and from businesses

Physical Demands: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.

• While performing the duties of this job the employee is regularly required to sit, talk and hear.
• The employee must occasionally lift and/or move up to 50 pounds and climb a ladder. The employee is required to use hands to type, handle, or feel objects, tools and computer controls.
• Specific vision abilities required by this job include close vision and distance vision.
• Move about the work site working around people and equipment.
• Occasionally ascends/descend a ladder or stairs
• Operate tools or equipment.
• Positions self to install or remove equipment, including maneuvering in small spaces Frequently communicates with customers and co-workers while performing job tasks Minimum Qualifications:
• 18 years of age or older
• Must be able to pass a drug test
• Must be able to pass a background check
• Access to reliable transportation to reach customer locations
• Ability to travel 10- 25% of time

Salary and Benefits:

• Competitive Salary
• Laptop Provided
• Full benefits package includes vacation, health, dental, 401(k) matching potential
• Bonus and incentive programs for the department

This is a list of the major responsibilities, duties, and physical demands required of this position and may not be all-inclusive. Nothing in this job description restricts the Company’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Full-time