What are the responsibilities and job description for the Delivery Driver/Courier position at AmeriTitle, LLC?
JOB OVERVIEW: Under general supervision, the Delivery Driver is responsible for delivering products to our customers in a timely and safe manner, ensuring high levels of customer satisfaction and adhering to company standards and safety regulations.
Key Responsibilities
Safely and efficiently delivers products to customers within the assigned delivery area.
Verifies the accuracy of delivery orders before departure and upon delivery.
Provides excellent customer service by interacting with customers in a professional and courteous manner.
Handles customer inquiries and complaints with a positive attitude and resolve issues promptly.
Obtains customer signatures and ensure delivery confirmation.
Plans and follow the most efficient routes for timely deliveries. Uses GPS and other navigation tools to avoid traffic and find the best routes.
Performs regular vehicle inspections to ensure the delivery vehicle is in good working condition.
Reports any vehicle maintenance needs or issues to the supervisor immediately.
Keeps the delivery vehicle clean and presentable at all times.
Adheres to all traffic laws and company policies related to delivery operations.
Follows safety protocols and use personal protective equipment as required.
May conduct property inspections, as requested.
May complete courthouse recordings, as requested.
May provide additional assistance to escrow, title and title plant departments, as requested.
Performs other duties as assigned.
Minimum Qualifications
Education:
High school diploma or equivalent required.
Experience:
No experience required.
Skills:
- Basic driving skills.
- Good customer service skills, positive attitude, able to comply with written or verbal instructions.
- Ability to read, write, and verbally communicate information relevant to job requirements.
- Ability to work independently and handle multiple deliveries.
- Strong time management and organizational skills.
- Proficient in MS Office Word, Excel, PPT, and Teams.
LICENSE/CERTIFICATION:
- Valid Driver’s License.
- Valid insurance.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
WORKING CONDITIONS
PHYSICAL ACTIVITIES
Never
(0%)
Seldom (5%-30%)
Occasional (30%-70%)
Constant (<70%)
Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc.
Moving self in different positions to accomplish tasks in various environments, including tight and confined spaces.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Moving about to accomplish tasks or moving from one worksite to another
Adjusting or moving objects up to 20lbs in all directions.
Communicating with others to exchange information.
Repeating motions that may include the wrists, hands and/or fingers.
Operating machinery and/or power tools.
Operating motor vehicles or heavy equipment.
Assessing the accuracy, neatness and thoroughness of the work assigned.
ENVIRONMENTAL CONDITIONS
Never
(0%)
Seldom
(5%-30%)
Occasional (30%-70%)
Constant (<70%)
Low temperatures.
High temperatures.
Outdoor elements such as precipitation and wind.
Noisy environments.
Hazardous conditions.
Poor ventilation.
PHYSICAL CONDITIONS
Never
(0%)
Seldom (5%-30%)
Occasional (30%-70%)
Constant (<70%)
Sedentary work that primarily involves sitting/standing.
Light work that includes moving objects up to 20lbs.
Medium work that includes moving objects up to 50lbs.
Heavy work that includes moving objects up to 100lbs or more.
