What are the responsibilities and job description for the Collections Specialist position at AmeriVax, Inc?
Overview
We are seeking a dedicated and detail-oriented Collection Agent to join our team. The ideal candidate will play a crucial role in managing accounts receivable and ensuring timely collection of outstanding debts. This position requires strong communication skills and the ability to negotiate effectively with clients while maintaining a professional demeanor.
Responsibilities
- Manage and follow up on outstanding accounts receivable to ensure timely payment.
- Communicate with clients via phone, email, or written correspondence to negotiate payment arrangements.
- Perform account reconciliation to ensure all payments are accurately recorded and discrepancies resolved.
- Analyze account statements and identify patterns or issues that may require further investigation.
- Collaborate with affiliated departments to streamline processes for improved efficiency.
- Maintain detailed records of all communications and transactions related to collections efforts.
- Provide exceptional customer service while handling sensitive financial discussions.
Qualifications
- Proven experience in collection, billing, or accounts receivable is preferred.
- Ability to negotiate effectively while maintaining professionalism in challenging situations.
- Detail-oriented with strong organizational skills for managing multiple accounts simultaneously.
- Knowledge in Quickbooks Required
- Strong communication skills, both verbal and written, with an emphasis on customer service.
- Must be Bilingual
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $18