What are the responsibilities and job description for the Veterinary Customer Service Representative position at AmeriVet Partners Management, Inc [AmeriVet Partners Management, Inc]?
AmeriVet is a leading veterinary group of over 200 practices in 37 states. We value our Company Behaviors and practice our Behaviors daily. Our interest is looking for veterinary partners who want to be part of something bigger, something even better than what they have now. Our partnership model along with our win/win culture and our commitment is to provide complete satisfaction for our team members and clients. Learn more about why AmeriVet: https://amerivet.com/why-us/.
Our culture has shaped our company to be a collaborative team, always seeking to develop personally and professionally, and always holding our team members and clients in the highest regard. Our team is built of carefully selected professionals who are passionate and knowledgeable about the roles they play in keeping and protecting our culture. In order to attract and retain this caliber of team members, we offer excellent compensation, great benefits, and a supportive, dynamic culture.
You would be eligible for a strong benefits package including health, dental, vision, life, a 401(k) plan, Paid Time Off plan (PTO), and great company culture. If this sounds like the right opportunity for you, apply today!
We are seeking highly motivated individuals to join our team as a Veterinary Customer Service Representative (CSR) to provide phone support to our growing group of veterinary practices. The position does not work face to face with clients or animals but the ideal candidate for this position will have veterinary experience, outstanding phone etiquette, an outgoing personality, and high computer literacy. The Veterinary CSR will be responsible for making outbound calls to our current clients that are past due for their pet’s services. This is a great opportunity if you have ever been in a veterinary receptionist, CSR, or technician position or similar roles focused on animal care and customer service. You will utilize our client communication platform and veterinary software to track past due patients and contact the clients to schedule the necessary appointments.
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
