Demo

Customer Service Representative

Amerivet Services LLC
Vacaville, CA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

Key Responsibilities :

  • Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
  • Answer phone calls, schedule appointments, and manage the clinic's schedule. Handle patient check-ins and check-outs, including processing payments and updating records.
  • Maintain accurate and organized patient files and medical records.
  • Assist in managing inventory and supplies for the clinic.
  • Provide information to clients about services, policies, and procedures.
  • Collaborate with veterinarians and veterinary technicians to ensure efficient workflow.
  • Handle client inquiries and concerns with empathy and professionalism.
  • Maintain cleanliness and organization of the reception area.

Qualifications :

  • High school diploma or equivalent; additional education in veterinary or business administration is a plus.
  • 1 - 2 years of work experience in a veterinary clinic or healthcare setting is preferred.
  • Strong communication and interpersonal skills.
  • Proficient in using office equipment and efficient computer skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • A genuine love for animals and commitment to their care and well-being.
  • Team player with a positive attitude.
  • Experience in animal care and management
  • Benefits :

  • Competitive salary starting at $20 an hour
  • Employee Benefits
  • Employee discounts on services and products
  • Opportunities for professional development and continuing education
  • A supportive and friendly work environment
  • Schedule :

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Morning shift
  • Closed on weekends
  • Join us in making a difference in the lives of pets and their owners at Family Pet Hospital! We look forward to welcoming you to our team!

    At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including :

  • Comprehensive medical, dental, and vision insurance
  • 401(k) matching
  • Generous holidays and paid time off
  • Career development programs
  • Robust health and wellness initiatives
  • AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.

    Salary : $20

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