What are the responsibilities and job description for the Customer Service Representative/Receptionist position at AmeriVet Veterinary Partners?
Join Our Team at Animal Medical Center I-35!
Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a part-time position with the possibility of full-time employment in the future based on performance and clinic needs.
About Us: At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.
Position Overview: As a Client Service Coordinator, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.
Key Responsibilities:
What We Offer:
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a part-time position with the possibility of full-time employment in the future based on performance and clinic needs.
About Us: At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.
Position Overview: As a Client Service Coordinator, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.
Key Responsibilities:
- Stand and greet clients and their pets with warmth and professionalism.
- Answer phone calls and schedule appointments efficiently.
- Assist with client check-ins and check-outs.
- Process payments and maintain accurate records.
- Communicate effectively with the veterinary team to ensure seamless service.
- Provide compassionate support to pet owners.
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and organizational skills
- Previous veterinary or customer service experience preferred but not required
- A love for animals and a positive, team-oriented attitude
What We Offer:
- Competitive Pay (Negotiable on experience)
- 401K/Retirement matching (pending eligibility)
- Full Benefits (health/vision/dental-pending eligibility)
- Mental health resources
- Flexible Schedule (Saturday rotation)
- Discounted food & services
- Awesome work family!
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
