Demo

Customer Service Representative

AmeriVet
Albany, CA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025

We Offer :

  • An opportunity to make a meaningful difference
  • Excellent benefits package including Paid Holidays, PTO, medical, bonuses, and veterinary care for your own pets
  • Convenient location near major roads and freeways, along public transit routes

We Are Looking for Someone With :

  • One (1) years of experience at a veterinary hospital or clinic
  • A strong work ethic, attention to detail, and a team-oriented mindset
  • Enthusiasm and compassion for working with pet owners and their pets
  • Willingness to work hard and learn the industry from the ground up
  • Commitment to exceptional customer service and the ability to maintain composure under busy circumstances
  • Proficiency with computers and electronic record-keeping
  • A high school diploma (Bachelor's degree desired)
  • Strong problem-solving skills and the ability to work both independently and as part of a team
  • Punctuality and reliability
  • Excellent verbal, organizational, interpersonal, and telephone skills
  • Organizational skills and attention to detail, ability to take direction, and handle money accurately and honestly
  • Sound decision-making skills and the ability to multitask in a stressful environment
  • Responsibilities Include :

  • Greeting clients
  • Answering phones
  • Maintaining detailed electronic records
  • Scheduling and confirming appointments
  • Checking in and discharging patients
  • Collecting and processing payments (in person, over the phone, and online)
  • Completing medical records in eVet (training provided)
  • Following up with clients
  • Monitoring and responding to emails
  • Gathering all necessary records for appointments
  • Join our dedicated team where your love for animals can shine through your work as a Veterinary Receptionist!

    Job Type : Full-time

    Pay : $18.00 - $20.00 per hour

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Schedule :

  • 5 x 8 hour shifts
  • Experience :

    At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including :

  • Comprehensive medical, dental, and vision insurance
  • 401(k) matching
  • Generous holidays and paid time off
  • Career development programs
  • Robust health and wellness initiatives
  • AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.

    Salary : $18 - $20

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