What are the responsibilities and job description for the Analyst - Finance Control Management Issues, Events & Remediation position at AMEX?
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How will you make an impact in this role?
The objective of the Finance Control Management Issues, Events, Remediation and Reporting & Process Risk Reduction team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
Finance is looking for an Analyst of Issues, Events, and Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Analyst - Issues, Events, and Remediation will :
- Support additional remediation of issues by influencing Finance, who own and execute issue / Operational Risk Event (ORE) remediation
- Support investigation and conduct root cause analysis to address repeated issue types
- Support quality assurance on documentation of issue / ORE type, urgency, severity / impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes
- Proactively help identify certain areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary
- Maintain quality assurance of documentation and maintenance of records of issues / OREs and remediations to ensure transparency and accountability in the issue management process
- Support thematic risk reporting (levels, trends, causes)
- Support the End-to-End (E2E) Finance issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices
- Support sample testing of issues to ensure resolution is complete and effective
- Support sharing insights, better practices, themes, etc. across the enterprise
Minimum Qualifications
Preferred Qualifications
Non-considerations for sponsorship :
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary Range : $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $55,000 - $105,000
