Associate - Digital Product Management

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Colleague Product and Program Management (CPPM) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data and insights that enable a great colleague experience. The organization builds and evolves essential foundational and operational products and services to enable Colleague Experience Group (CEG) and the business. The CPPM organization manages the ecosystem of CEG platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance and governance.

The CEG Data Product team is hiring an Associate, Digital Product Management to actively support the data and analytics product team. This person will be responsible for contributing to the data product strategy & data platform modernization to unlock valuable colleague data for American Express systems & colleagues.

How will you make an impact in this role?

We are looking for someone to help build new data capabilities to support the enterprise in creating more efficient reporting, analytics, and data access. The person taking this role will contribute to defining new data capability development, ideation, piloting new capabilities and building new partnerships.

Assist in developing the overall vision for how data can drive the overall colleague experience, colleague insights, & colleague servicing

Collaborate with cross functional teams in tech, product, systems and stakeholders teams to gather and document requirements.

Uncover opportunities to gather colleague feedback and leverage this to continually improve effectiveness of the strategy and roadmap

Assist in identifying, supporting, piloting and launching new functionalities and service-oriented technologies in support of the data strategy

Develop new ideas into proofs of concept that can be integrated for testing and learning

Embrace different approaches and new technologies to drive individualized, contextual experiences

Support key performance indicators for the business, including maintaining and increasing efficiency and satisfaction levels

Participate fully in program increment planning to coordinate with other teams on the prioritization of initiatives

Minimum Qualifications

Demonstrated experience with innovative thinking, idea generation and developing new products from the ground up

A passion for data & analytics and how they can be applied to drive great experiences

Curiosity to know how things work and ability to use that knowledge to make connections and find opportunities for innovation

A resilient, positive attitude

Experience delivering both small initiatives

Data-driven mindset, able to use data effectively to define hypotheses, as well as make informed product decisions when data may be unavailable

Experience with data, analytics, and digital product development

Preferred Qualifications

Experience with Agile and SAFe

Experience as a Product Manager / Owner (or related role), with a high level of comfort working with technology teams and partners

Preferred, but not required, Bachelors Degree in Computer Science / Engineering

Salary Range : $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Salary : $60,000 - $110,000