What are the responsibilities and job description for the Director - Campaign Execution Technology Transformation position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.
The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It is also offers a range of small business banking and B2B solutions.
The Director, Campaign Execution Technology Transformation will spearhead GCSMs efforts for Project Flywheel, a multi-year initiative to redefine marketing execution through innovation, automation, and efficiency. This leader will be at the intersection of marketing, technology, and data, ensuring our marketing infrastructure drives agility, personalization, and scalable growth. By translating business needs into actionable technical strategies, they will enable seamless adoption of new capabilities and ensure campaign execution is faster, smarter, and more effective.
How Will You Make an Impact in This Role?
- Own the end-to-end GCSM strategy for Project Flywheel, continuously evolving the north star vision, roadmap, and execution model to transform marketing delivery
- Develop and refine marketing use cases, ensuring business requirements are deeply rooted in solving real marketing challenges while optimizing processes for scale
- Lead the execution of Flywheel use cases, driving pilot delivery, launch strategies, and performance measurement to demonstrate business impact
- Bridge the gap between marketing, product and technology, ensuring campaign execution is tightly aligned with platform capabilities, data architecture, and automation advancements
- Optimize operational processes to ensure seamless execution and maximize marketing speed-to-market within the evolving Flywheel ecosystem
- Influence and align cross-functional teams, including GCSM, the Flywheel Transformation Office, Control Management, EDDS, Technology, and US Consumer Marketing
- Ensure continuous learning and adoption, fostering a culture of experimentation, iteration, and growth as Flywheel capabilities evolve
What Were Looking for in You
Minimum Qualifications
Preferred Qualifications
Salary Range : $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.
Salary : $130,000 - $205,000
