What are the responsibilities and job description for the Director - Colleague Strategic Partner - HR Business Partner position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision.
How will you make an impact in this role?
The Director, Colleague Strategic Partner (HR Business Partner) role will support the Global Merchant and Network Services (GMNS) organization. Specifically, this Director will serve as the lead Colleague Experience Group (CEG) Strategic Partner for Control Management(CM) and Global Merchant & Network Pricing (GMNP).
The successful candidate will be accountable for executing on our vision of delivering a great colleague experience; growing the best talent; and developing new ways of working to unlock enterprise value. The Director, CSP will support leaders and their teams on talent, performance, and change efforts that will enable their groups to reach their strategic business goals.
Responsibilities :
- Providing high impact consultation and solutions to our business leaders using a practical and data-driven approach.
- Engaging actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained
- Building and leading a talent strategy that drives business performance, nurtures a culture that supports agility, and develops leaders who can lead, manage, and sustain change
- Setting and holding a high bar for performance by defining high / low performance and holding leaders accountable to managing their talent against these standards
- Lead their business partners through the mid-year talent assessment process and career development
- Understanding and improving the moments that matter in the careers of our colleagues.
- Being proactive in the development, engagement, retention and succession of critical talent.
- Ensuring colleague growth, including senior leaders, through performance and developmental feedback.
- Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate.
- Providing insights to senior leadership to define, communicate and embed the business strategy.
- Develop products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs.
Minimum Qualifications
Preferred Qualifications
Salary Range : $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $130,000 - $205,000
