What are the responsibilities and job description for the Director, Third Party Operations position at AMEX?
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American Express Global Advertising & Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. The team partners with a variety of third parties including agencies and vendors that support the delivery of these innovative brand moments and experiences.
As Director, Third Party Operations , this individual will lead a team of 5 colleagues to manage the operations processes that support compliant relationships with all agencies, partners and suppliers / vendors that partner with GABM. This leaders responsibilities will include onboarding, contracting, training and the Third Party Lifecyle & Security Management process for all third parties to ensure that these critical partners are operating efficiently and compliantly to support brand, marketing, insights and experiential work across GABM. This leader will work with agencies and vendors that support media buying, brand strategy, marketing, experiences and insights teams and will act as a central point of contact for the GSM Contracting, TLM teams and Control Management. This leader will be the expert within GABM on Third Party Management and will be responsible for raising awareness in the team on key responsibilities and processes that the GABM team is required to follow.
Job responsibilities will include :
- Manage the Pre & Post Contract processes including : onboarding, contracting, risk assessment, due diligence collection, ongoing monitoring and other miscellaneous operational processes supporting agencies, vendors, partners and other third parties.
- Spearhead the development of a consistent and centralized Intake process for all third parties in GABM.
- Develop learning curriculum for GABM to raise awareness and educate the team on various requirements of the TLM program.
- Provide senior leadership reporting on the overall management of all third parties.
- Collaborate with various stakeholders across GABM, GSM, and OE to ensure processes are effective and enterprise-first.
- Ensure all control and compliance metrics for third parties are Satisfactory.
- Lead a high performing team of 5 third party relationship managers and analysts
Preferred Qualifications
Salary Range : $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $130,000 - $205,000
